Resident Services

We pride ourselves on providing you with a property that you can call home.  We hope you find the property that suits your needs, but we also understand that requests come up from time to time.  The staff at JAMM Property Mangament is here to provide you with quality service and a timely response.  

We thank you for choosing to live with us and appreciate your residency here with JAMM Property Management.

Its fast, easy and convenient to pay your rent online. Benefits include:

  • View and pay bills at any time
  • Automatic payments
  • Reminder emails
  • Quick access to payment records

Service Request

Requests are reviewed MON-FRI 9am-5pm

Please log into your Tenant Portal to report a maintenance issue. Once you logged in, you can submit a new service request and view the status of any previous requests.

If this is an emergency please see below

In case of an Emergency

Do you see water?  Do you smell smoke or natural gas?  Please contact the local authorirites and give us a call 440.584.0146

Emergencies include:

  • Fire and/or smoke inside the property. Please leave the property, call 911 + then 440.584.0146

  • Gas odor/carbon monoxide detector alarming. Please leave property, contact gas company + then call 440.584.0146 

  • Water leaks/burst pipes. Please turn off the water at the main valve (usually in the basement) + then call 440.584.0146. 

High priority non-emergency maintenance issues include:

  • No heat if outside temperature is < 50 degrees

  • No hot water

  • Refrigerator not cooling

 

For All other maintenance issues, please see below and submit a service request and we’ll contact you and have it repaired as soon as possible. 

Service Request

Requests are reviewed MON-FRI 9am-5pm

Are you thinking about moving?

Now may be the right time to consider purchasing a home. Buying a home may be easier than you expect. Homeownership has always been a leading driver to create wealth. Contact us for more information and see if homeownerhip is a good fit for you. 

New Investment Property Information Guide